BUILD & SCALE BOOTCAMP: Operations - The Engine That Runs the Business

Description

SESSION 3: OPERATIONS

Operations create the consistency your business needs to deliver excellent work every time.

This pillar ensures jobs run smoothly, crews stay aligned, and customers receive a professional, predictable experience regardless of who is on the job.

Attendees will leave with:

• Scheduling and dispatch systems that eliminate confusion
• Checklists and processes that reduce mistakes and callbacks
• Project management tools that track jobs from estimate to invoice
• Clear KPIs that show what’s working and what needs attention
• Scalable onboarding and leadership development for growing teams

This pillar builds the engine that runs the business: turning chaos into consistency.